Sunday, April 20, 2014

Successful Interviews

So you’re sitting at home frustrated because you keep applying for jobs and all the applications seem to be online these days, but how is that even fair? I mean really, how are you supposed to stand out from the crowd when one key word is the difference between your resume coming up in an applicant search and getting forever lost in the cyber resume morgue? And then there is the interview. I know I’ve spent way too much time stressing out about how to prepare myself to be grilled on my strengths and weaknesses and for that inevitable “Why did you leave your last job?”

Well today, my words of advice will detail how to present yourself in an interview in such a way that you are the best candidate for that position. If you are interested in learning how to write an eye-catching resume, leave a comment below and I would love to make a follow up post discussing resume writing.

To make for easy reference I’ve written today’s post in a bulleted format.
Enjoy!



First Contact-Phone Interview
·      Establish continued interest in the position and set up the interview time
o   The call may be coming from a secretary or secondary employer (assistant manager) but every communication with the hiring company is an opportunity to impress.
o   If possible, schedule the interview at the earliest time the company can sit down with you. I’ve conducted several interviews and employers decide pretty quickly who they want to fill the position. Time is money, so save the employer time and interview early!
·      Identifier questions
o   It is possible that even in the first phone call you will be asked important questions regarding your weekly availability (for part time job) and date you can start. Know the answers to time sensitive questions; the more specific the better.

Now you have set up your in-person interview, so what’s next?
Read below…

In-Person Interview
·      Come prepared
o   Have past experiences in mind
§  Every interview will include questions that ask you to describe past experience. In the best-case scenario, you will have related work experiences that you can share.
§  If this is your first time job searching, school and even relationship experiences can be very helpful to highlight your interpersonal and self-management skills.
§  Almost without exception, you will have to deal with other people at your new job. Whether it is face-to-face customers, on-the-phone clients or just your coworkers and management; hiring managers need to feel confident in your ability to handle conflict and work with others.
§  Make sure to highlight your positive aspects in whatever past experiences you share.
·      Know your start date and availability
o   Not all job vacancies are predicted. What does this mean to you? The employer may have lost 2-3 very important employees and need to fill the positions quickly. The sooner you can start, the better.
o   This may not be the case with retail companies hiring in advance for seasonal and summer jobs. Just be sure to give an exact start date that an employer can document and look back to.
o   ASAP should never be the answer to “So when can you start?”
§  Yes, you may be desperate. You may be available “TODAY!” “RIGHT NOW!”, but desperation is not an alluring quality.
§  If you’re hiring for a typical office job, you can give the date of the soonest Monday. If the job is more flexible on hours just pick a date a few days away.
§  If you’re looking to be hired full time, availability shouldn’t be a problem. But if you’re trying to balance school or another part time job, go in knowing that your hiring employer is expecting you to work around whatever hours they need you.
§  Make your availability reasonable to work with or unfortunately, most employers will just move on to the next candidate.
·      Describe your strengths and weaknesses
o   Similar to preparing experience stories
o   Share strengths that make you valuable to position you are trying to fill
§  For example, “As an office assistant, I am very efficient at managing all clients with an empathetic demeanor, guaranteeing them a positive experience with the company I work for”.
o   Yes, you do have weaknesses. Give employers an example of something you had to improve on at a previous job and have actively turned into a stepping-stone.
§  For example, “When I worked at HEB I realized prioritizing daily tasks was an important aspect of the job I wasn’t prepared for. For future jobs, I now know learning what’s most important from the beginning will make me a more successful employee.”
·      Have an idea of how you are going to contribute as an employee
o   Give at least one significant reason why hiring YOU is going to benefit the company. Are you great at time management? Do leadership skills benefit you in solving conflict?
o   Be confident in your abilities and capitalize on them!
·      Familiarize yourself with the history and purpose of the company and position you’re interviewing for
o   Take an hour or so and look through the company website. No matter what your degree or experience, there’s just something impressive about an interviewee who knows the current CEO or the company’s mission statement and values
o   Looking over the website also gives you a clue into common jargon the business uses.
o   Most companies have acronyms and key terms for how they succeed. If you are able to work those into an interview answer discreetly, more props to you.
·      Bring a pen and notebook to take notes
o   Don’t over do this one and show up with a briefcase and 300-page journal. But I guarantee you, there will be things the employer says you will want to remember.
o   It’s also a sign of organization, which is a plus to any hiring employer.
·      Present yourself as an employee (part of the team)
o   Always have a confident demeanor. From the moment you walk in, know the name of the person you are meeting and carry yourself with peace and power.
o   Use professional language. This is not the time for sarcasm, jokes, or verbal hashtagging.
o   Wear formal clothing that is not distracting. As a hiring manager, clothes don’t matter unless you make it a problem. Think conservative yet bold. Ladies, don’t wear short skirts or printed materials. Gentleman, you can’t go wrong with a dark colored polo or buttoned long-sleeve.
o   Adapt to the environment of the interview. Although I just said this isn’t the time for joking, there are some managers that love to be humored. Feel out the mood and setting, and never be anyone but you.
·      Present yourself as an individual contributor
o   Do not misrepresent who you are or what you know
§  I promise, if you claim to have skills that you really don’t, it will come back to haunt you. Like the time that I said I was fluent in Spanish…turns out I’m not and now I’m having to study Spanish banking terms every day because that’s the main reason I was hired.
o   Come prepared with 2-3 questions (not pay/benefits related) that help you decide if this is the right job.
§  At the end of most interviews you will get asked “What questions do you have?” I’m willing to bet that most people just say they don’t have anything to add. So be different! Ask a question about what your specific job title requires of you or how the training process works.

Bottom line is, if you are knowledgeable and coachable most jobs will be available to you.
How you prepare for the interview is the best chance you have at securing your desired job!
Best wishes in your job search; I would love to answer any further questions you may have regarding interviews or resume writing.


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